Innovation has taken hold in the alarm industry.The Central Station Alarm Association (CSAA) changed its name to "The Monitoring Association" to capture the high percentages of its members who are monitoring a wide array of systems.
CSAA has stated, "What is interesting is that 81% now monitor card access events and offer hosted access services. Additionally, 81% monitor various video services to include the aforementioned verification, while we are showing growth in other services such as virtual guard tours and remote escort offerings."
CSAA concluded, "Traditional burglar and fire alarms remain the heart and soul of the monitoring industry. But monitoring companies are not resting on their laurels. That card access and video monitoring innovations could become mainstream and show that the industry can embrace new ideas. Those innovations are just beginning."
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